• We appreciate sometimes plans change. If you need to cancel your order, please contact us to discuss this. Please note we reserve the right to deduct material costs from your refund where appropriate. We regret any completed, dispatched, special request or personalised orders cannot be cancelled once they have been started.

    Your order will be sent to you via Royal Mail 2nd class post (patterns are sent by e-mail). Postage and packing charges for the UK are included in the item price, there is nothing extra to pay. We are happy to post to the rest of the World but please contact us before ordering so that we can advise the additional cost.

    We go above and beyond to ensure you get what you asked for. If this has not happened - please do tell us first so we can put it right :)